This document constitutes the privacy notice that contains the terms and conditions under which TK ENCANTADO REALTY, S. A. DE C. V. (COLDWELL BANKER), as the data controller, with its registered office at KM. 11.5 Blvd Manlio Fabio Beltrones, C.P. 85506, together with its processors, will handle the personal data you provide as the data subject (the “Data Subject”) to TK ENCANTADO REALTY INMOBILIARIA SA DE CV (COLDWELL BANKER), due to your interest in contracting our real estate brokerage services for the purchase and sale of properties.
In this regard, in accordance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties (the “LFPDP”), its Regulations, and other related secondary provisions, we inform you that the personal data you provide or have provided will be handled in a strictly private, secure, and confidential manner. The collection, processing, transfer, and exercise of rights derived from such personal data are carried out through appropriate, legitimate, and lawful use, permanently safeguarding the principles of legality, consent, quality, information, proportionality, responsibility, loyalty, and purpose.
As the Data Subject, you are informed that the personal data you provide or share will be protected through the use, application, and maintenance of the technical, physical, and administrative security systems and measures that TK ENCANTADO REALTY INMOBILIARIA (COLDWELL BANKER) has in place for such purposes.
Terms not specifically defined in this Privacy Notice shall have the meaning attributed to them in the LFPDP.
CONSENT OF THE DATA SUBJECT
For the purposes of the LFPDP, the Data Subject declares that this Notice has been made known to them by the data controller, stating that they have read, understood, and accepted the terms set forth in this Notice and grant their consent regarding the processing of their personal data so that TK ENCANTADO REALTY INMOBILIARIA (COLDWELL BANKER) and/or its processors may use the personal data for the purposes mentioned below.
PERSONAL DATA WE COLLECT
TK ENCANTADO REALTY INMOBILIARIA (COLDWELL BANKER) may collect the following personal data, including but not limited to:
- Full name
- Age
- Email address
- Phone number
- Gender
- Marital status
- Number of children
This data will be used solely and exclusively for the following purposes:
- To provide information to the Data Subject.
- To offer customer service to the Data Subject.
- Market research, statistics, and internal reports.
- Communications related to the franchise request and/or its operation.
- Any purpose analogous or compatible with the above.
PROCEDURE TO EXERCISE ARCO RIGHTS AND WITHDRAW CONSENT
The Data Subject has the right, at any time, to access, rectify, and cancel their data (subject to the provisions of Article 26 of the LFPDP), as well as to oppose the processing of their data or withdraw the consent given for such processing by submitting a request with the following information and documentation:
- The name of the Data Subject and address or other means for communicating the response to their request.
- Documents proving their identity (official ID and a public deed if the entity is a legal entity).
- A clear and precise description of the personal data for which they seek to exercise any ARCO rights.
- Any other element or document that facilitates the location of the personal data of the Data Subject.
In the case of requests for rectification of personal data, the respective Data Subject must also indicate the modifications to be made and provide the documentation supporting their request.
To receive, register, address, and respond to requests to exercise your ARCO Rights and other rights provided for in the LFPDP, we make the following email address available: REALTYENCANTADO@GMAIL.COM.
If the information provided in your request is incorrect or insufficient, or if the necessary accreditation documents are not attached, we may request that you provide the required elements or documents within five business days following the receipt of the request. The Data Subject will have ten business days to respond to the request, starting the day after receiving it. If no response is given within this period, the corresponding request will be considered not submitted.
TK ENCANTADO REALTY INMOBILIARIA (COLDWELL BANKER) or its processors will respond to the respective Data Subject within a maximum of twenty business days from the date the request is received, in order to, if applicable, enforce the request within fifteen business days following the communication of the response. In all cases, the response will be given through the same means by which the request was submitted or, where appropriate, by any other means agreed upon with the Data Subject. The aforementioned periods may be extended under the terms of the LFPDP.
LIMITATION OF USE AND DISCLOSURE OF INFORMATION
The data controller and/or its processors will retain the Data Subject’s personal data for the time necessary to process their information requests, products, and/or services, as well as to maintain accounting, financial, and auditing records in accordance with the LFPDP and current commercial, tax, and administrative legislation. Additionally, they will control the disclosure of such data or share the information with their business partners. The personal data collected will be protected by appropriate administrative, technical, and physical security measures against damage, loss, alteration, destruction, or unauthorized use, access, or processing, in accordance with the LFPDP and other applicable legislation. Notwithstanding the foregoing, TK ENCANTADO REALTY INMOBILIARIA (COLDWELL BANKER) does not guarantee that unauthorized third parties cannot illegally access the physical or logical systems of the Data Subjects or the data controller or the electronic documents and files stored in its systems. Consequently, TK ENCANTADO REALTY INMOBILIARIA (COLDWELL BANKER) will not be responsible for any damages that may result from such unauthorized access, and will inform the Data Subject of such an event.
This privacy notice may be modified by TK ENCANTADO REALTY INMOBILIARIA (COLDWELL BANKER). Such modifications will be promptly communicated via email, telephone, or any other means of communication that TK ENCANTADO REALTY INMOBILIARIA (COLDWELL BANKER) determines for such purposes, or simply by updating this notice.
Contact Information:
https://coldwellbankersancarlos.com/
KM 11.5 Blvd Manlio Fabio Beltrones, San Carlos Sonora, C.P. 85506
Tel. 622 22 6 20 03 or 622 22 6 20 04